Our Policies
Welcome to Agrawal Jewellers. By accessing our website, visiting our showroom, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing our products. If you do not agree with any part of these terms, you should refrain from using our services.
All jewellery displayed on our website or in-store is subject to availability. Designs, weights, prices, and specifications may vary slightly due to the handcrafted nature of our products. Images shown are for representation purposes only and may differ marginally from the final product in terms of color, finish, or stone placement.
Prices of jewellery are based on prevailing market rates of gold, silver, platinum, and diamonds and are subject to change without prior notice. Making charges, taxes, and other applicable fees will be clearly communicated at the time of purchase. Any promotional offers or discounts are subject to specific terms and may be withdrawn at our discretion.
All gold jewellery sold by Agrawal Jewellers is BIS hallmarked, and diamonds are IGI or GIA certified, wherever applicable. Certification details will be provided at the time of purchase. Customers are encouraged to verify all product details, weights, and certifications before completing a transaction.
Orders, custom designs, and advance bookings once confirmed may not be cancelled or modified unless explicitly agreed upon by Agrawal Jewellers. Advance payments made for customized or special orders are non-refundable. Delivery timelines provided are estimates and may vary due to design complexity, availability of materials, or unforeseen circumstances.
Agrawal Jewellers follows transparent buy-back and exchange policies, which are shared with customers at the time of purchase. The buy-back value will be determined based on prevailing market rates, product condition, and applicable deductions as per company policy.
We take reasonable care to ensure that all information on our website is accurate; however, Agrawal Jewellers does not guarantee that all content is error-free, complete, or current. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
All content on this website, including images, text, logos, designs, and trademarks, is the property of Agrawal Jewellers and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Agrawal Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability, if any, shall be limited to the value of the product purchased.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in India.
Agrawal Jewellers reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of our website or services after such changes constitutes acceptance of the revised terms.
For any questions or clarifications regarding these Terms and Conditions, please contact us at agrawaljwellers1993@gmail.com or call 9975018606.